MailPlus Server MailPlus Server Einrichtungsassistent kann nicht ausgeführt werden

[starmagoo]

Hallo zusammen,

ich würde gern den MailServer Plus n utzen kann diesen allerdings nach der Installation nicht einrichten. Der Einrichtungsassitent beendet sich bei den Basiseinstellungen mit dem Fehler:

Diese Vorgang kann nicht ausgeführt werden, da nicht auf die Datenbank zugegriffen werden kann. Melden Sie sich später erneut bei DSM an und versuchen Sie es noch einmal.

Was habe ich probiert?
* MailServer Plus deinstalliert, neuinstalliert
* neustart
* Rechte überprüft
* Logfiles geprüft

synomailplus.log

2021-06-04T22:22:47+02:00 speicherplatz synomailclientd[6728]: daemon.cpp:111 ReloadPrivilege
2021-06-04T22:22:47+02:00 speicherplatz synomailclientd[6728]: mailserver_backend.cpp:62 SLIBCFileGetKeyValue(account_type) failed.
2021-06-04T22:22:47+02:00 speicherplatz synomailclientd[6728]: privilege.cpp:125 SLIBAppPrivUserEnum failed. error=[0x0D00 apppriv_enum_user.c:11]
2021-06-04T22:25:09+02:00 speicherplatz synomailclientd[6728]: daemon.cpp:28 got signal 15, terminating daemon

mailplus_server.log

err     2022/04/07 14:46:17     admin:  webapi_cluster.cpp:1741 license user login fail
err     2022/04/07 14:46:17     starmagoo:      webapi_cluster.cpp:849 Failed to WebAPIRequest 192.168.178.3 117
err     2022/04/07 14:46:17     starmagoo:      webapi_cluster.cpp:982 Failed to setupEnvWebapi()

err     2022/04/07 14:46:20     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_syno_mailserver_notifierd|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:20     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/syno_mailserver_notifierd.sh stop
warning 2022/04/07 14:46:20     </var/packages/MailPlus-Server/target/scripts/daemon/clamav.sh>:  ClamAV is stopped
err     2022/04/07 14:46:20     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_clamav|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:20     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/clamav.sh stop
err     2022/04/07 14:46:20     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_quota_clone|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:20     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/quota_clone.sh stop
err     2022/04/07 14:46:21     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_director|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:21     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/director.sh stop
err     2022/04/07 14:46:21     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_jieba|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:21     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/jieba.sh stop
err     2022/04/07 14:46:21     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_greylist|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:21     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/greylist.sh stop
err     2022/04/07 14:46:21     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_dovecot|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:21     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/dovecot.sh stop
err     2022/04/07 14:46:21     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-mailserver_id-1649335654|mailserver_service_opendkim_sign|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:21     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/opendkim_sign.sh stop
err     2022/04/07 14:46:22     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_saslauthd|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:22     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/saslauthd.sh stop
err     2022/04/07 14:46:22     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_rspamd_redis|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:22     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/rspamd_redis.sh stop
warning 2022/04/07 14:46:22     </var/packages/MailPlus-Server/target/scripts/daemon/bdamserver.sh>:  BitDefender is stopped
err     2022/04/07 14:46:22     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_bdamserver|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:22     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/bdamserver.sh stop
err     2022/04/07 14:46:22     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_syno_mailserverd|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:22     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/syno_mailserverd.sh stop
err     2022/04/07 14:46:23     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_mimedefang|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:23     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/mimedefang.sh stop
err     2022/04/07 14:46:23     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_syno_mailloggerd|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:23     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/syno_mailloggerd.sh stop
err     2022/04/07 14:46:23     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_synoav_mcafee|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:23     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/synoav_mcafee.sh stop
warning 2022/04/07 14:46:23     </var/packages/MailPlus-Server/target/scripts/daemon/rspamd.sh>:  Rspamd is stopped
err     2022/04/07 14:46:23     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_rspamd|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:23     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/rspamd.sh stop
err     2022/04/07 14:46:24     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_postfix|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:24     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/postfix.sh stop
err     2022/04/07 14:46:24     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_memcached|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:24     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/memcached.sh stop
err     2022/04/07 14:46:25     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_haproxy|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:25     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/haproxy.sh stop
err     2022/04/07 14:46:25     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_opendmarc|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:25     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/opendmarc.sh stop
err     2022/04/07 14:46:25     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_opendkim_verify|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:25     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/opendkim_verify.sh stop
err     2022/04/07 14:46:25     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_syno_mailserver_notifierd|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:25     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/syno_mailserver_notifierd.sh stop
warning 2022/04/07 14:46:25     </var/packages/MailPlus-Server/target/scripts/daemon/clamav.sh>:  ClamAV is stopped
err     2022/04/07 14:46:25     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_clamav|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:25     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/clamav.sh stop
err     2022/04/07 14:46:26     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_quota_clone|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:26     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/quota_clone.sh stop
err     2022/04/07 14:46:26     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_director|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:26     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/director.sh stop
err     2022/04/07 14:46:26     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_jieba|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:26     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/jieba.sh stop
err     2022/04/07 14:46:26     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_greylist|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:26     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/greylist.sh stop
err     2022/04/07 14:46:26     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_dovecot|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:26     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/dovecot.sh stop
err     2022/04/07 14:46:26     SYSTEM: /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:1863 Failed to setServiceSync() serv[service_change/serv_status-|mailserver_service_opendkim_sign|] Done due to cluster unhealth but remove local cached
err     2022/04/07 14:46:26     starmagoo:      /source/libsynomailserver-virtual-dsm7/src/lib/mailserver_cluster.cpp:628 Failed to /var/packages/MailPlus-Server/target/scripts/daemon/opendkim_sign.sh stop

Hättet ihr Vorschläge, Ideen, was ich noch probieren kann?
Installiert ist DSM 7.0.1

Gruß

 

[plang.pl]

Hier gehts (vielleicht) weiter

 

[heavy]

@plang.pl ist ja schön dass du alte Threads auspackst dir ist aber schon aufgefallen dass es der selbe Ersteller ist?

 

[plang.pl]

Freilich. Ich wollte nur nicht, dass zweimal der "gleiche" Thread offen ist (gelistet wird unter "Themen ohne Antworten")

 

[starmagoo]

Hallo zusammen,

das war dann mein Fehler. hatte nicht mehr auf dem Schirm es vor einiger Zeit schon probiert zu haben. Danke für den Hinweis. Einer der beiden Threads kann natürlich zu.

Gibt es hier zufällig noch Inhaltich eine Idee?


Grüße

 

[heavy]

Leider nein sonst hätte ich schon was geschrieben denn den aktuellen Thread hatte ich durchaus gelesen.

 

[starmagoo]

Was hätte ich denn noch für Möglichkeiten? Synology Support?

Grüße

 

[plang.pl]

Ja klar, kannst du mal versuchen. Schaden wirds nicht

 

[MissErfolg]

Gibt es zu dem Thema schon mehr Infos?

Auf meinem Basissystem mit DSM 7.1.1-42962 Update 4 läuft's ohne Probleme. Aber im virtualDSM mit dem gleichen Softwarestand gibt's die u.g. Fehlermeldung. Allerdings gibt's hinter den "Basiseinstellungen" einen grünen Haken. Rot wird's erst bei den Diensteinstellungen.

Was für 'ne Datenbank ist denn gemeint?



Details zu meiner Hardware bitte der Signatur entnehmen.

 

[ulf.leymann]

Hallo,
Gibt es hier schon eine lösung?
Aktuell habe ich das Problem auch.

 

[MissErfolg]

Ich hatte irgendwann auf die neuste DSM upgegraded. Dann ging die Installation ohne Probleme. Bist Du schon auf der neusten DSM?

 

[ulf.leymann]

Ja ist aktuell,
nutze DSM 7.2.1-69057 Update 3 aber auf Virtual DSM wahrscheinlich liegt es daran.

 

[MissErfolg]

Auf meiner vDSM mit gleicher Version läuft's aber. Daran sollte es also nicht liegen.

Hast Du denn genau die gleichen Fehlermeldungen?

 

[ulf.leymann]

Bei mir steigt er schon beim ersten aus Basiseinstellungen.

 

[starmagoo]

Hallo, bei mir war es ein Pi-Hole der daziwschen gefunkt hat.

 

[darwinfinken]

Hallo starmagoo,

kannst du bitte beschreiben wie du das Problem gelöst hast. Habe den gelichen Fehler (Abbruch bei Basiseinstellung) und finde keine Lösung.

Oder hat noch jemand Anderes eine Lösung?

Vielen Dank.

 

[starmagoo]

Hallo @darwinfinken, ich habe deine Meldung eben erst gesehen. Bei mir war es wirklich nur der PiHole der dazwischen gefunkt hat. Heißt, ich habe das blocken kurz ausgeschalten und der Assistent lief durch.